Resources

Resources are the bookable entities behind appointment scheduling — staff, rooms, equipment or services. Agents check availability against resources when booking, and each resource carries its own working hours and time off.

Where: left nav → Resources (/resources).

Add a resource

1. Click Add Resource.
2. Set the Name, Description, Type (Staff / Room / Equipment / Service) and a Color (used to color-code the appointments calendar).
3. Set the Appointment Duration, Buffer Time between bookings, and how many days ahead it can be booked (Max Booking Days).

Working hours & time off

Open a resource’s Manage view:

• Schedule — set working hours per weekday (start/end), and add breaks (e.g. a “Lunch” break). Click Save Working Hours.
• Blocked Dates — mark individual dates unavailable, or Add Leave Period for a date range (with an optional reason), for vacations, sick days or holidays.

Tips

• Resources drive real availability — the agent only offers slots when a resource is working and not blocked.
• Deleting a resource doesn’t affect existing appointments, but it stops being offered for new bookings.
• Set each resource’s working hours in your business timezone (the Google Calendar integration’s timezone is only a fallback).